Local Tech Support from Molokaʻi — Built with Aloha. Molokai basedRemote across HawaiʻiNo hourly billingTicket-tracked support
Phones • Tablets • Laptops • Desktops • Custom PCs
Contact JP Tech
Email is best: kokua@jptech.llc. If you call and leave a voicemail, please include your email so we can reply.
Email: kokua@jptech.llc
Call or Text: (808) 646-3670
*We can receive texts but can’t reply via text. Please include your email. If you leave a voicemail, please say your email in the message.
What We Do
Comprehensive tech solutions for home and business.
Tech Support & Repairs
Expert troubleshooting for hardware and software issues.
Kōkua Service (Managed IT)
Proactive monitoring and maintenance to prevent downtime.
Business IT Foundation
Network setup, security, and infrastructure for local businesses.
Web/Apps Development
Custom websites and applications built with modern tech.
Security Camera Installation
Professional installation of security systems for home and business.
Kōkua Ticket System
Efficient tracking and management of your support requests.
Reviews
ʻO ka ʻoiaʻiʻo wale nō. Nothing but the truth.
Recently I broke my aux jack in my iPad. I spoke to John to see if he could help. John was able to fix my issue in less than two hours. I highly recommend John Puaoi for your computer or iPad — he’s awesome.
John is very experienced. His knowledge of Mac helped revive my laptop. It was running slow with lots of pop ups. He cleaned up my computer and recommended what I should and should not have. Big mahalo to John — he is my go-to tech.
John is knowledgeable about Macs and PCs as well as software and hardware issues. He identified a hardware safety issue and suggested solutions. He also resolved software issues between multiple computers. He explains IT without jargon and makes it easy to understand.
Very personable and did an excellent job eliminating unnecessary stuff on my laptop. Now it’s running the way it should. Totally satisfied and glad to recommend him.
John redesigned our 10-year-old website with a clean, updated look that works on all devices. We highly recommend John and will use him again.
The website John built for me is awesome. I know this will help my business.
Very happy with John’s service and transparency. He walked me through every step of the laser printer repair process.
John did a great job helping us when we lost all our files. He restored everything, secured our system, and offered guidance.
John has much-needed knowledge on Molokaʻi. He identified a computer problem and made a home visit to get several devices communicating properly.
John is knowledgeable, professional, and skilled at figuring out what’s wrong with my laptop. I look forward to working with him again.
Recently I broke my aux jack in my iPad. I spoke to John to see if he could help. John was able to fix my issue in less than two hours. I highly recommend John Puaoi for your computer or iPad — he’s awesome.
John is very experienced. His knowledge of Mac helped revive my laptop. It was running slow with lots of pop ups. He cleaned up my computer and recommended what I should and should not have. Big mahalo to John — he is my go-to tech.
John is knowledgeable about Macs and PCs as well as software and hardware issues. He identified a hardware safety issue and suggested solutions. He also resolved software issues between multiple computers. He explains IT without jargon and makes it easy to understand.
Very personable and did an excellent job eliminating unnecessary stuff on my laptop. Now it’s running the way it should. Totally satisfied and glad to recommend him.
John redesigned our 10-year-old website with a clean, updated look that works on all devices. We highly recommend John and will use him again.
The website John built for me is awesome. I know this will help my business.
Very happy with John’s service and transparency. He walked me through every step of the laser printer repair process.
John did a great job helping us when we lost all our files. He restored everything, secured our system, and offered guidance.
John has much-needed knowledge on Molokaʻi. He identified a computer problem and made a home visit to get several devices communicating properly.
John is knowledgeable, professional, and skilled at figuring out what’s wrong with my laptop. I look forward to working with him again.
Recently I broke my aux jack in my iPad. I spoke to John to see if he could help. John was able to fix my issue in less than two hours. I highly recommend John Puaoi for your computer or iPad — he’s awesome.
John is very experienced. His knowledge of Mac helped revive my laptop. It was running slow with lots of pop ups. He cleaned up my computer and recommended what I should and should not have. Big mahalo to John — he is my go-to tech.
John is knowledgeable about Macs and PCs as well as software and hardware issues. He identified a hardware safety issue and suggested solutions. He also resolved software issues between multiple computers. He explains IT without jargon and makes it easy to understand.
Very personable and did an excellent job eliminating unnecessary stuff on my laptop. Now it’s running the way it should. Totally satisfied and glad to recommend him.
John redesigned our 10-year-old website with a clean, updated look that works on all devices. We highly recommend John and will use him again.
The website John built for me is awesome. I know this will help my business.
Very happy with John’s service and transparency. He walked me through every step of the laser printer repair process.
John did a great job helping us when we lost all our files. He restored everything, secured our system, and offered guidance.
John has much-needed knowledge on Molokaʻi. He identified a computer problem and made a home visit to get several devices communicating properly.
John is knowledgeable, professional, and skilled at figuring out what’s wrong with my laptop. I look forward to working with him again.
Recently I broke my aux jack in my iPad. I spoke to John to see if he could help. John was able to fix my issue in less than two hours. I highly recommend John Puaoi for your computer or iPad — he’s awesome.
John is very experienced. His knowledge of Mac helped revive my laptop. It was running slow with lots of pop ups. He cleaned up my computer and recommended what I should and should not have. Big mahalo to John — he is my go-to tech.
John is knowledgeable about Macs and PCs as well as software and hardware issues. He identified a hardware safety issue and suggested solutions. He also resolved software issues between multiple computers. He explains IT without jargon and makes it easy to understand.
Very personable and did an excellent job eliminating unnecessary stuff on my laptop. Now it’s running the way it should. Totally satisfied and glad to recommend him.
John redesigned our 10-year-old website with a clean, updated look that works on all devices. We highly recommend John and will use him again.
The website John built for me is awesome. I know this will help my business.
Very happy with John’s service and transparency. He walked me through every step of the laser printer repair process.
John did a great job helping us when we lost all our files. He restored everything, secured our system, and offered guidance.
John has much-needed knowledge on Molokaʻi. He identified a computer problem and made a home visit to get several devices communicating properly.
John is knowledgeable, professional, and skilled at figuring out what’s wrong with my laptop. I look forward to working with him again.
Stop reacting to tech problems.
Prevent them—with care.
Kōkua Service is monthly managed IT for homes and small businesses in Hawaiʻi. We monitor and maintain your devices so issues get handled early — and every request is tracked through Kōkua Tickets.
- Fewer surprises: updates + maintenance handled consistently
- Less downtime: early alerts before problems become emergencies
- Clear support: email is best and creates a ticket so nothing gets missed
How Support Works
Support happens on business days during business hours.
Contact us
Email is best
We open a Ticket
Request tracked
We troubleshoot
Remote or local
We follow through
With updates
Certified to Kōkua
Since 2018We bring verified training and real-world experience — and we keep learning so we can serve Hawaiʻi well.
Google IT Support Professional
Foundational IT training covering troubleshooting, systems, networking, and security.
Web & App Development
Training and certifications across modern web development (including Nuxt), plus hands-on delivery for real customers.
BBB Accredited Business
JP Tech is BBB accredited and committed to honest business practices.
Tech Support with Aloha.
"We serve Hawaiʻi’s tech needs with integrity, respect, and aloha that stems from following Jesus."