Tech support with Aloha
Tech support with Aloha
Local, affordable, certified IT support on Molokai. Certified Website design, development, and deployment for Hawaii businesses.
Hawaiian, send us an email🤙🏽
Wala'au and let us know how we can Kokua. Your email will automatically create a kokua ticket so we can assist you efficiently. We also recommend adding this email to your contacts — you can use it anytime you need help!
kokua@jptech.llc
New
Kōkua Agent by JP Tech — quiet care for your computer
Runs in the background to keep things healthy and alerts JP Tech when help is needed. Molokaʻi residents only.
Certified to Kokua
Certified to Kokua
John Puaoi the Owner & Lead Technician of JP Tech holds several certifications in the IT field and web/app development. We are also accredited by the Better Business Bureau. We've been in operation since 2018.
![[Certified]{.text-(--ui-primary)} to Kokua](/images/jptech_main_logo.svg){kind=logo}
Local Tech Support from Molokai
Local Tech Support from Molokai
We proudly offer affordable, local tech support to the Molokai community, with remote support available for both Molokai residents and customers across the other Hawaiian islands.
- General Tech SupportWe can help with general tech support, including computer & mobile device repair, network setup, and more.
- Web/Apps DevelopmentWebsites, web apps, mobile apps and desktops apps. We can help you with all of your development needs.
- Custom PC BuildsExperience the best of both worlds with JP Tech's custom computers; powerful performance at an affordable price. Tailored for your needs, crafted for your success.
- Security Camera InstallationWe can help you with security camera installation, including setup and configuration of your cameras.
- Pay only when we solve your problem.We don't charge for kokua tickets unless we solve your problem. You'll always receive invoices and receipts via email, along with payment links.
- Kokua Ticket SystemEvery request is tracked through our Kokua Ticket System to ensure nothing gets missed. Just email us and we’ll take it from there — simple, organized, and handled with care.
Contact us
Contact JP Tech
Open a Kōkua Ticket from the website. We’ll reach out on business days. Prefer email? kokua@jptech.llc
Meet the Kokua Team
Meet the Kokua Team
Local tech support from Molokai. We're here to help you with all of your tech needs.
John PuaoiOwner & Lead Technician
Luana SantiagoAdministrative Assistant
Tylor TanakaMarketing Director
How we kokua Na Kanaka of Molokai
How we kokua Na Kanaka of Molokai
Read what our customers have to say about our tech support services.
John has a much needed knowledge on Molokai. He identified a problem on a computer and made a home visit to get several computers communicating with some backup software. He works on both PC and Mac platforms. He simplified terms so I understood what happened or needed to happen. I highly recommend his services because of his good customers service and knowledge about software and hardware.
CC
Cheryl C.
Molokai Resident
So my computer recently went black and Nothing worked!!! So John did such an awesome job with my computer it’s now better then ever!!! Please go see him if ever you need help with your computer!!! You will not be disappointed!!!
LK
Laulea K.
Molokai Resident
Recently I broke my aux jack in my iPad. I spoke to John if he could help me. John was able to fix my issue in less than two hours. I highly recommend John Puaoi, for your computer/iPad he’s awesome.
CA
Christina A.
Molokai Resident
John did a great job helping us when we lost all our files. He was able to restore everything, secure our system, offer advice on storage and improve speed. He answers calls quickly and we are appreciative of John's services.
MW
Maureen W.
KPHA
John is very experienced. His knowledge of Mac,help revive my laptop. It was running slow and all those pop ups. He helped cleaned up my computer. He even recommended what I should and should not have ☺️☺️so thank for him help me to download a file I had no clue how to do.. BIG MAHALO TO YOU. JOHN IS MY GO TO TECH..👍🏽👍🏽👏🏽👏🏽
MP
Mokihana P.
Molokai Resident
John is knowledgeable, professional, and skilled at figuring out whats wrong with my laptop. I have resisted getting a smart phone, still using a flip phone and after using John I will now buy a smart phone and have John teach me how the device works. I've been waiting for someone like John to help with problems on my computer for a long time here on Molokai. He is the best, and his prices are very, very reasonable.
RB
Robert B.
Molokai Resident
Very personable; did an excellent job eliminating unnecessary “stuff” on my laptop. Now it’s running the way it should. Totally satisfied and am glad to recommend this young man.
VB
Vicki B.
Molokai Resident
John is knowledgeable about Macs and PCs as well as software and hardware issues. He identified a hardware safety issue on my computer and suggested solutions. He worked on a software issue getting three computers to communicate and backup to a backup disk. He eliminates a lot of the jargon of IT and I could understand the issues and what needs to be done and why. He is solid.
CC
Cheryl C.
Molokai Resident
John redesigned our 10 year old website with a clean updated look that works on all devices. we highly recommend John and will use him again.
AK
Annette K.
Kord Information Systems
John has a much needed knowledge on Molokai. He identified a problem on a computer and made a home visit to get several computers communicating with some backup software. He works on both PC and Mac platforms. He simplified terms so I understood what happened or needed to happen. I highly recommend his services because of his good customers service and knowledge about software and hardware.
CC
Cheryl C.
Molokai Resident
So my computer recently went black and Nothing worked!!! So John did such an awesome job with my computer it’s now better then ever!!! Please go see him if ever you need help with your computer!!! You will not be disappointed!!!
LK
Laulea K.
Molokai Resident
Recently I broke my aux jack in my iPad. I spoke to John if he could help me. John was able to fix my issue in less than two hours. I highly recommend John Puaoi, for your computer/iPad he’s awesome.
CA
Christina A.
Molokai Resident
John did a great job helping us when we lost all our files. He was able to restore everything, secure our system, offer advice on storage and improve speed. He answers calls quickly and we are appreciative of John's services.
MW
Maureen W.
KPHA
John is very experienced. His knowledge of Mac,help revive my laptop. It was running slow and all those pop ups. He helped cleaned up my computer. He even recommended what I should and should not have ☺️☺️so thank for him help me to download a file I had no clue how to do.. BIG MAHALO TO YOU. JOHN IS MY GO TO TECH..👍🏽👍🏽👏🏽👏🏽
MP
Mokihana P.
Molokai Resident
John is knowledgeable, professional, and skilled at figuring out whats wrong with my laptop. I have resisted getting a smart phone, still using a flip phone and after using John I will now buy a smart phone and have John teach me how the device works. I've been waiting for someone like John to help with problems on my computer for a long time here on Molokai. He is the best, and his prices are very, very reasonable.
RB
Robert B.
Molokai Resident
Very personable; did an excellent job eliminating unnecessary “stuff” on my laptop. Now it’s running the way it should. Totally satisfied and am glad to recommend this young man.
VB
Vicki B.
Molokai Resident
John is knowledgeable about Macs and PCs as well as software and hardware issues. He identified a hardware safety issue on my computer and suggested solutions. He worked on a software issue getting three computers to communicate and backup to a backup disk. He eliminates a lot of the jargon of IT and I could understand the issues and what needs to be done and why. He is solid.
CC
Cheryl C.
Molokai Resident
John redesigned our 10 year old website with a clean updated look that works on all devices. we highly recommend John and will use him again.
AK
Annette K.
Kord Information Systems
John has a much needed knowledge on Molokai. He identified a problem on a computer and made a home visit to get several computers communicating with some backup software. He works on both PC and Mac platforms. He simplified terms so I understood what happened or needed to happen. I highly recommend his services because of his good customers service and knowledge about software and hardware.
CC
Cheryl C.
Molokai Resident
So my computer recently went black and Nothing worked!!! So John did such an awesome job with my computer it’s now better then ever!!! Please go see him if ever you need help with your computer!!! You will not be disappointed!!!
LK
Laulea K.
Molokai Resident
Recently I broke my aux jack in my iPad. I spoke to John if he could help me. John was able to fix my issue in less than two hours. I highly recommend John Puaoi, for your computer/iPad he’s awesome.
CA
Christina A.
Molokai Resident
John did a great job helping us when we lost all our files. He was able to restore everything, secure our system, offer advice on storage and improve speed. He answers calls quickly and we are appreciative of John's services.
MW
Maureen W.
KPHA
John is very experienced. His knowledge of Mac,help revive my laptop. It was running slow and all those pop ups. He helped cleaned up my computer. He even recommended what I should and should not have ☺️☺️so thank for him help me to download a file I had no clue how to do.. BIG MAHALO TO YOU. JOHN IS MY GO TO TECH..👍🏽👍🏽👏🏽👏🏽
MP
Mokihana P.
Molokai Resident
John is knowledgeable, professional, and skilled at figuring out whats wrong with my laptop. I have resisted getting a smart phone, still using a flip phone and after using John I will now buy a smart phone and have John teach me how the device works. I've been waiting for someone like John to help with problems on my computer for a long time here on Molokai. He is the best, and his prices are very, very reasonable.
RB
Robert B.
Molokai Resident
Very personable; did an excellent job eliminating unnecessary “stuff” on my laptop. Now it’s running the way it should. Totally satisfied and am glad to recommend this young man.
VB
Vicki B.
Molokai Resident
John is knowledgeable about Macs and PCs as well as software and hardware issues. He identified a hardware safety issue on my computer and suggested solutions. He worked on a software issue getting three computers to communicate and backup to a backup disk. He eliminates a lot of the jargon of IT and I could understand the issues and what needs to be done and why. He is solid.
CC
Cheryl C.
Molokai Resident
John redesigned our 10 year old website with a clean updated look that works on all devices. we highly recommend John and will use him again.
AK
Annette K.
Kord Information Systems
John has a much needed knowledge on Molokai. He identified a problem on a computer and made a home visit to get several computers communicating with some backup software. He works on both PC and Mac platforms. He simplified terms so I understood what happened or needed to happen. I highly recommend his services because of his good customers service and knowledge about software and hardware.
CC
Cheryl C.
Molokai Resident
So my computer recently went black and Nothing worked!!! So John did such an awesome job with my computer it’s now better then ever!!! Please go see him if ever you need help with your computer!!! You will not be disappointed!!!
LK
Laulea K.
Molokai Resident
Recently I broke my aux jack in my iPad. I spoke to John if he could help me. John was able to fix my issue in less than two hours. I highly recommend John Puaoi, for your computer/iPad he’s awesome.
CA
Christina A.
Molokai Resident
John did a great job helping us when we lost all our files. He was able to restore everything, secure our system, offer advice on storage and improve speed. He answers calls quickly and we are appreciative of John's services.
MW
Maureen W.
KPHA
John is very experienced. His knowledge of Mac,help revive my laptop. It was running slow and all those pop ups. He helped cleaned up my computer. He even recommended what I should and should not have ☺️☺️so thank for him help me to download a file I had no clue how to do.. BIG MAHALO TO YOU. JOHN IS MY GO TO TECH..👍🏽👍🏽👏🏽👏🏽
MP
Mokihana P.
Molokai Resident
John is knowledgeable, professional, and skilled at figuring out whats wrong with my laptop. I have resisted getting a smart phone, still using a flip phone and after using John I will now buy a smart phone and have John teach me how the device works. I've been waiting for someone like John to help with problems on my computer for a long time here on Molokai. He is the best, and his prices are very, very reasonable.
RB
Robert B.
Molokai Resident
Very personable; did an excellent job eliminating unnecessary “stuff” on my laptop. Now it’s running the way it should. Totally satisfied and am glad to recommend this young man.
VB
Vicki B.
Molokai Resident
John is knowledgeable about Macs and PCs as well as software and hardware issues. He identified a hardware safety issue on my computer and suggested solutions. He worked on a software issue getting three computers to communicate and backup to a backup disk. He eliminates a lot of the jargon of IT and I could understand the issues and what needs to be done and why. He is solid.
CC
Cheryl C.
Molokai Resident
John redesigned our 10 year old website with a clean updated look that works on all devices. we highly recommend John and will use him again.
AK
Annette K.
Kord Information Systems
John has a much needed knowledge on Molokai. He identified a problem on a computer and made a home visit to get several computers communicating with some backup software. He works on both PC and Mac platforms. He simplified terms so I understood what happened or needed to happen. I highly recommend his services because of his good customers service and knowledge about software and hardware.
CC
Cheryl C.
Molokai Resident
So my computer recently went black and Nothing worked!!! So John did such an awesome job with my computer it’s now better then ever!!! Please go see him if ever you need help with your computer!!! You will not be disappointed!!!
LK
Laulea K.
Molokai Resident
Recently I broke my aux jack in my iPad. I spoke to John if he could help me. John was able to fix my issue in less than two hours. I highly recommend John Puaoi, for your computer/iPad he’s awesome.
CA
Christina A.
Molokai Resident
John did a great job helping us when we lost all our files. He was able to restore everything, secure our system, offer advice on storage and improve speed. He answers calls quickly and we are appreciative of John's services.
MW
Maureen W.
KPHA
John is very experienced. His knowledge of Mac,help revive my laptop. It was running slow and all those pop ups. He helped cleaned up my computer. He even recommended what I should and should not have ☺️☺️so thank for him help me to download a file I had no clue how to do.. BIG MAHALO TO YOU. JOHN IS MY GO TO TECH..👍🏽👍🏽👏🏽👏🏽
MP
Mokihana P.
Molokai Resident
John is knowledgeable, professional, and skilled at figuring out whats wrong with my laptop. I have resisted getting a smart phone, still using a flip phone and after using John I will now buy a smart phone and have John teach me how the device works. I've been waiting for someone like John to help with problems on my computer for a long time here on Molokai. He is the best, and his prices are very, very reasonable.
RB
Robert B.
Molokai Resident
Very personable; did an excellent job eliminating unnecessary “stuff” on my laptop. Now it’s running the way it should. Totally satisfied and am glad to recommend this young man.
VB
Vicki B.
Molokai Resident
John is knowledgeable about Macs and PCs as well as software and hardware issues. He identified a hardware safety issue on my computer and suggested solutions. He worked on a software issue getting three computers to communicate and backup to a backup disk. He eliminates a lot of the jargon of IT and I could understand the issues and what needs to be done and why. He is solid.
CC
Cheryl C.
Molokai Resident
John redesigned our 10 year old website with a clean updated look that works on all devices. we highly recommend John and will use him again.
AK
Annette K.
Kord Information Systems
John has a much needed knowledge on Molokai. He identified a problem on a computer and made a home visit to get several computers communicating with some backup software. He works on both PC and Mac platforms. He simplified terms so I understood what happened or needed to happen. I highly recommend his services because of his good customers service and knowledge about software and hardware.
CC
Cheryl C.
Molokai Resident
So my computer recently went black and Nothing worked!!! So John did such an awesome job with my computer it’s now better then ever!!! Please go see him if ever you need help with your computer!!! You will not be disappointed!!!
LK
Laulea K.
Molokai Resident
Recently I broke my aux jack in my iPad. I spoke to John if he could help me. John was able to fix my issue in less than two hours. I highly recommend John Puaoi, for your computer/iPad he’s awesome.
CA
Christina A.
Molokai Resident
John did a great job helping us when we lost all our files. He was able to restore everything, secure our system, offer advice on storage and improve speed. He answers calls quickly and we are appreciative of John's services.
MW
Maureen W.
KPHA
John is very experienced. His knowledge of Mac,help revive my laptop. It was running slow and all those pop ups. He helped cleaned up my computer. He even recommended what I should and should not have ☺️☺️so thank for him help me to download a file I had no clue how to do.. BIG MAHALO TO YOU. JOHN IS MY GO TO TECH..👍🏽👍🏽👏🏽👏🏽
MP
Mokihana P.
Molokai Resident
John is knowledgeable, professional, and skilled at figuring out whats wrong with my laptop. I have resisted getting a smart phone, still using a flip phone and after using John I will now buy a smart phone and have John teach me how the device works. I've been waiting for someone like John to help with problems on my computer for a long time here on Molokai. He is the best, and his prices are very, very reasonable.
RB
Robert B.
Molokai Resident
Very personable; did an excellent job eliminating unnecessary “stuff” on my laptop. Now it’s running the way it should. Totally satisfied and am glad to recommend this young man.
VB
Vicki B.
Molokai Resident
John is knowledgeable about Macs and PCs as well as software and hardware issues. He identified a hardware safety issue on my computer and suggested solutions. He worked on a software issue getting three computers to communicate and backup to a backup disk. He eliminates a lot of the jargon of IT and I could understand the issues and what needs to be done and why. He is solid.
CC
Cheryl C.
Molokai Resident
John redesigned our 10 year old website with a clean updated look that works on all devices. we highly recommend John and will use him again.
AK
Annette K.
Kord Information Systems
John has a much needed knowledge on Molokai. He identified a problem on a computer and made a home visit to get several computers communicating with some backup software. He works on both PC and Mac platforms. He simplified terms so I understood what happened or needed to happen. I highly recommend his services because of his good customers service and knowledge about software and hardware.
CC
Cheryl C.
Molokai Resident
So my computer recently went black and Nothing worked!!! So John did such an awesome job with my computer it’s now better then ever!!! Please go see him if ever you need help with your computer!!! You will not be disappointed!!!
LK
Laulea K.
Molokai Resident
Recently I broke my aux jack in my iPad. I spoke to John if he could help me. John was able to fix my issue in less than two hours. I highly recommend John Puaoi, for your computer/iPad he’s awesome.
CA
Christina A.
Molokai Resident
John did a great job helping us when we lost all our files. He was able to restore everything, secure our system, offer advice on storage and improve speed. He answers calls quickly and we are appreciative of John's services.
MW
Maureen W.
KPHA
John is very experienced. His knowledge of Mac,help revive my laptop. It was running slow and all those pop ups. He helped cleaned up my computer. He even recommended what I should and should not have ☺️☺️so thank for him help me to download a file I had no clue how to do.. BIG MAHALO TO YOU. JOHN IS MY GO TO TECH..👍🏽👍🏽👏🏽👏🏽
MP
Mokihana P.
Molokai Resident
John is knowledgeable, professional, and skilled at figuring out whats wrong with my laptop. I have resisted getting a smart phone, still using a flip phone and after using John I will now buy a smart phone and have John teach me how the device works. I've been waiting for someone like John to help with problems on my computer for a long time here on Molokai. He is the best, and his prices are very, very reasonable.
RB
Robert B.
Molokai Resident
Very personable; did an excellent job eliminating unnecessary “stuff” on my laptop. Now it’s running the way it should. Totally satisfied and am glad to recommend this young man.
VB
Vicki B.
Molokai Resident
John is knowledgeable about Macs and PCs as well as software and hardware issues. He identified a hardware safety issue on my computer and suggested solutions. He worked on a software issue getting three computers to communicate and backup to a backup disk. He eliminates a lot of the jargon of IT and I could understand the issues and what needs to be done and why. He is solid.
CC
Cheryl C.
Molokai Resident
John redesigned our 10 year old website with a clean updated look that works on all devices. we highly recommend John and will use him again.
AK
Annette K.
Kord Information Systems
John has a much needed knowledge on Molokai. He identified a problem on a computer and made a home visit to get several computers communicating with some backup software. He works on both PC and Mac platforms. He simplified terms so I understood what happened or needed to happen. I highly recommend his services because of his good customers service and knowledge about software and hardware.
CC
Cheryl C.
Molokai Resident
So my computer recently went black and Nothing worked!!! So John did such an awesome job with my computer it’s now better then ever!!! Please go see him if ever you need help with your computer!!! You will not be disappointed!!!
LK
Laulea K.
Molokai Resident
Recently I broke my aux jack in my iPad. I spoke to John if he could help me. John was able to fix my issue in less than two hours. I highly recommend John Puaoi, for your computer/iPad he’s awesome.
CA
Christina A.
Molokai Resident
John did a great job helping us when we lost all our files. He was able to restore everything, secure our system, offer advice on storage and improve speed. He answers calls quickly and we are appreciative of John's services.
MW
Maureen W.
KPHA
John is very experienced. His knowledge of Mac,help revive my laptop. It was running slow and all those pop ups. He helped cleaned up my computer. He even recommended what I should and should not have ☺️☺️so thank for him help me to download a file I had no clue how to do.. BIG MAHALO TO YOU. JOHN IS MY GO TO TECH..👍🏽👍🏽👏🏽👏🏽
MP
Mokihana P.
Molokai Resident
John is knowledgeable, professional, and skilled at figuring out whats wrong with my laptop. I have resisted getting a smart phone, still using a flip phone and after using John I will now buy a smart phone and have John teach me how the device works. I've been waiting for someone like John to help with problems on my computer for a long time here on Molokai. He is the best, and his prices are very, very reasonable.
RB
Robert B.
Molokai Resident
Very personable; did an excellent job eliminating unnecessary “stuff” on my laptop. Now it’s running the way it should. Totally satisfied and am glad to recommend this young man.
VB
Vicki B.
Molokai Resident
John is knowledgeable about Macs and PCs as well as software and hardware issues. He identified a hardware safety issue on my computer and suggested solutions. He worked on a software issue getting three computers to communicate and backup to a backup disk. He eliminates a lot of the jargon of IT and I could understand the issues and what needs to be done and why. He is solid.
CC
Cheryl C.
Molokai Resident
John redesigned our 10 year old website with a clean updated look that works on all devices. we highly recommend John and will use him again.
AK
Annette K.
Kord Information Systems
How It Works
Contact Us
Let us know you need help
We'll Kokua
We will work on your reuqest, remotely if possible.
Drop Off/Pick Up & Materials
We have a designated drop off and pick up location.
Payment on Completion
We will send you an invoice for the work done.
You can reach us by email, phone, chat, or Facebook Messenger. This will open a Kokua ticket in our system.
We'll follow up within 24 hours.
Email is our primary method of communication. Please add kokua@jptech.llc and kokua@app.jptech.llc to your address book to ensure our messages don’t go to spam.
We'll follow up within 24 hours.
Email is our primary method of communication. Please add kokua@jptech.llc and kokua@app.jptech.llc to your address book to ensure our messages don’t go to spam.
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Let us Kokua
Let us Kokua
Mahalo nui loa for considering JP Tech for your tech support needs. We're here to help you with all of your tech needs.